Customer convenience
A handoff beyond the counter.
Separate customer drop-off and pickup from staffed processing hours, wherever site access permits.
For laundromat operators
Make the wall
work another shift.
Give wash-and-fold customers a place to drop off and pick up when the site is open—even when the service counter is not.
Plan your laundry wall
Illustrative concept See what a wall can become.
Compare the room today with a proposed laundry drop-off and pickup point.
Illustrative concept A fitted wall. Or repeatable bays.
Choose a configuration around bag size, available space and the way your team works.
- 01Define the handoff
Service, access hours and staff responsibilities.
- 02Confirm the fit
Full bags, wall dimensions, power and network.
- 03Connect where useful
Review order systems and notifications before integration.
Start with the service you need.
Agree the handoff first. Add connected features when the operation calls for them.
Illustrative concept Plan for more possibilities.
Additional services are proposed options, subject to site, operator and integration review.
1 of 4 · The wall
Operator authority
Your service stays yours.
You set the service menu, accept and price orders, manage quality and care for your customers.
Practical capacity
Room for the real load.
Size the locker around full bags and finished orders. Plan capacity from volume, turnaround and pickup patterns.
What changes—and what stays with you
A new handoff point, built around your operation.
Customer
Leaves and retrieves the order
Uses the agreed access method and follows pickup instructions.
Your team
Accepts, prices, processes and returns it
Keeps authority over service, quality, exceptions and customer care.
OurPort
Coordinates the locker service point
Plans the configuration, access events and selected system connections.
Property
Approves the place and site rules
Confirms access, network, monitoring and physical constraints.
A simple service loop
Drop off. Wash & fold. Pick up.
Customers get a convenient handoff. Your team stays in charge of the laundry.
- 01
Drop off
A customer leaves a labeled laundry bag in an assigned compartment.
- 02
Wash & fold
The operator accepts, prices and processes the order on its service schedule.
- 03
Pick up
The finished order returns to a locker, ready for the customer’s notified pickup.
Proposed workflow. Order acceptance, notifications and access are configured with the selected operator and system.
Fit your existing operation
Start with the way
you work today.
Which dashboard does your team use? Who accepts each order? What happens when a customer needs help?
Those answers shape the handoff. We review software compatibility, permissions and order events with you before agreeing an integration.
Tell us about your operationWe’ll work through
- Full bag and finished-order fit
- Customer access and processing hours
- Order software, payment and notifications
- Power, network and optional monitoring
- Staff responsibilities and pickup exceptions
The first site conversation
Useful answers. No finished specification required.
BringYour current process
How orders enter, who prices them, when work is processed and how customers are notified.
EstimateDemand and turnover
Typical bags per day, peak periods, turnaround and how long finished orders wait.
IdentifyThe likely wall
A photo and approximate width are enough to begin; field verification follows.
For owners, builders & developers
Take the working concept with you.
A three-page brief covering the service flow and site planning.
Let’s plan it together
What could your wall do?
Tell us about your wash-and-fold service, current setup and location. We’ll start there.